Changing CM systems is more difficult than you think

Some days ago I was talking to a former development manager of a big technology company going through the transition to another CM system. His statement was that during the time he was development manager he encountered a transition to a new CM system twice. But times, this transition almost led to a disaster for the (software) development department.

Now, with the third transition it's the same story; the company is almost facing a disaster for the development department. Apparently, going to another CM system is a very risky project that should not be taken lightly and requires specific expertise to do right. I am not surprised by this conclusion, but I always have a hard time explaining it to my customers.